- Location
- Newcastle, NSW, Australia
- Name
- Sue
And the problem of multiple accounts.
I've tried in the last couple of days, to reinstall my legally acquired copy of Lightroom 6 Standalone. The serial is accepted, but my ID is not. No problem, I thought, I will go log in and find the downloads and get it sorted that way. What I found, instead, is that there is absolutely NO record of my Lightroom, or Elements 13 which I had bought around the same time, in ANY of my accounts. IN the past, I have usually found it easily in one or other of them, but now all I see is accounts with begs to join CC which I am not planning to do. Ever.
Has this ever happened to anyone else? My main Adobe account is empty and I am displeased.
I've tried in the last couple of days, to reinstall my legally acquired copy of Lightroom 6 Standalone. The serial is accepted, but my ID is not. No problem, I thought, I will go log in and find the downloads and get it sorted that way. What I found, instead, is that there is absolutely NO record of my Lightroom, or Elements 13 which I had bought around the same time, in ANY of my accounts. IN the past, I have usually found it easily in one or other of them, but now all I see is accounts with begs to join CC which I am not planning to do. Ever.
Has this ever happened to anyone else? My main Adobe account is empty and I am displeased.