jyc860923
Top Veteran
- Location
- Shenyang, China
- Name
- 贾一川
After seeing the reviews I purchased the Luminar today, it's a Luminar 3 license, the 2018 license is no longer in store.
The problem is, Luminar 3 can't open any image on my Windows 10 PC, not JPG, not DNG.
I tried Luminar 2018 in trial mode and it works, but I can't activate 2018 version with my license.
They say 60 days money back on the front page of their website and 45 days in some hidden parts, and their forums are full of complaints about "not working".
I emailed them for a refund, which seems the only way to make a request. Both the Luminar 2018 and 3 version lack uninstaller, I had to manually delete the Luminar app folders. What company does that?
They refunded me in about two days, I'm satisfied that they did it.
The problem is, Luminar 3 can't open any image on my Windows 10 PC, not JPG, not DNG.
I tried Luminar 2018 in trial mode and it works, but I can't activate 2018 version with my license.
They say 60 days money back on the front page of their website and 45 days in some hidden parts, and their forums are full of complaints about "not working".
I emailed them for a refund, which seems the only way to make a request. Both the Luminar 2018 and 3 version lack uninstaller, I had to manually delete the Luminar app folders. What company does that?
They refunded me in about two days, I'm satisfied that they did it.
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