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Finally got a response from them via their live chat - extremely helpful and the problem was sorted with a deal of apology from their side. All's well that ends well :-D

Excellent suggestion - I would never have found that without help

You cheeky B**ger!! - It's Mr B who is obsessed with that. I feel a bit snubbed that no one said where they were going ... :-( Feel free to suggest other threads which may be of interest (not Guess the Location !)

Hear the gang has emigrated, so I thought I would join you and see what all fuss was about - Mrs B