Adobe is trying to steal users data in Terms of Service

Here is my experience. I was on the annual plan and decided to go monthly. You can't do that online. I called Adobe and they closed my account, created a new one and that was it. That took about 10 minutes and nothing including my website was affected. Something can always achieved. If not online - call them.
I know I stopped auto renew but I think that was when I paid via PayPal. I just looked it up and all you need to do is cancel your plan at month the eleventh month and that's it. Either monthly or annual payments it's still an annual contract.

 
I used Zenfolio for my website. I like the layout but was overkill for my needs. I was looking for alternative but couldn’t get motivated. In 2018 when I went subscription I took advantage of Portfolio, cancelled Zen and that basically paid for the subscription.

Last year when Adobe added Denoise AI I got rid of a few 3rd party NR apps. Another $100 + in savings every year. I only have Topaz Sharpen which I use sparingly and it was paid for years ago. I pre-cull my files and any are OOF even a bit I delete them. They have to be pretty special to keep. I don’t replace skies, etc. If there is a twig in the way of the bird I’ll just have to do better next time. I see all the new features a real benefit if you like doing that and/or you are earning.

I was never interested in cloud storage so I never installed Lr, only LrC but if I wanted to use it I would not be concerned. They have 250 million stock photos to train AI. What would hey want with my stuff. If they scan for illegal porn that’s fine by me.

The big surprise is that Adobe changed Lr last fall. You can now stored files locally or in the cloud. I may have some interest in that some day. Lr is just not as robust as LrC for me - yet.
 
Yeah, their cancellation fee is definitely some major anti-consumerism at work. Supposedly there was a work-around by downgrading and then cancelling to reduce/remove the cancellation fee.
Also the 'quietly renewing' of subscriptions is something that runs afoul of EU legislation these days as far as I know. At least in the Netherlands we don't take kindly to that kind of thing.

It looks like the US Government is suing them over it now.
 
The cancellation fee is in the contract which is based on an annual plan. It is true the contract does not jump out at you. You have to look for it. I don't know about a work-around but the cancel plan button is 10 seconds away (I've tested it) and there are 3 steps. You have read/scroll through a bunch of stuff which no one ever does to get to the last "verify" step. This has been this way for a few years because people ask about it on forums. It may have been different before that.

If the courts find them guilty then they will get what's coming. Amazon was sued for the same thing. I tried to opt out several years ago and it was not easy but I did it. I was using it again and they wanted to charge me an additional $2 for ad free TV. Bezos could afford to build a rocket ship that looks like his wahoo and he wanted that from me? I thought here we go but cancelling was pretty easy.

The way these articles are written. I'd like to know how many blindly walked into the All Apps plan. I can't see too many hobbyist's saying wow $50 a month is a great deal. That plan is pretty specialized and those who get that plan are likely earning and more in tune with industry.
 
The cancellation fee is in the contract which is based on an annual plan. It is true the contract does not jump out at you. You have to look for it. I don't know about a work-around but the cancel plan button is 10 seconds away (I've tested it) and there are 3 steps. You have read/scroll through a bunch of stuff which no one ever does to get to the last "verify" step. This has been this way for a few years because people ask about it on forums. It may have been different before that.

If the courts find them guilty then they will get what's coming. Amazon was sued for the same thing. I tried to opt out several years ago and it was not easy but I did it. I was using it again and they wanted to charge me an additional $2 for ad free TV. Bezos could afford to build a rocket ship that looks like his wahoo and he wanted that from me? I thought here we go but cancelling was pretty easy.

The way these articles are written. I'd like to know how many blindly walked into the All Apps plan. I can't see too many hobbyist's saying wow $50 a month is a great deal. That plan is pretty specialized and those who get that plan are likely earning and more in tune with industry.
The last time I tried to cancel they refused to do it on their website and I had to contact support multiple times, they kept trying to make me suspend the account for a few months instead of canceling the subscription until I couldn't take it anymore and I agreed just to get rid of this problem at least for a few months. Things didn't get any better after those months and they were asking for cancellation fees of 213 £ which I didn't have so I tried again a few months later when the fees went to about 127 £ which I agreed to so I could lower my monthly costs even though I lost a day's worth before task.

I started using Adobe with the Photography Basic Plan because I couldn't find a stable Lightroom version for Mac OS after I got my first Mac Mini M1 last September. I will have to think until September what I should do next, changing would be a huge change for me and I'm in the middle of trying to figure some mental health problems, more anxiety is the last thing I need right now.
 
Creatives love being trapped in the Adobe ecosystem, same way they love being trapped in the Apple ecosystem. While creatives try to be unique, they just follow the herd like mindless sheep.
 
Yeah, their cancellation fee is definitely some major anti-consumerism at work. Supposedly there was a work-around by downgrading and then cancelling to reduce/remove the cancellation fee.
Also the 'quietly renewing' of subscriptions is something that runs afoul of EU legislation these days as far as I know. At least in the Netherlands we don't take kindly to that kind of thing.

It looks like the US Government is suing them over it now.
Read, printed and understood. Thanks for the link

Good to see the US government doing something productive in the way of consumer protection.
 
Well, I've done it, I've cancelled my Adobe subscription. Their recent poor response to their own poorer decision to own people's images - added to the slowing performance and long standing bugs - finally tipped me over and out. Also their competitors have improved a lot since I last looked for alternatives a year or so ago.

The cancellation process wasn't immediately obvious but, to be fair to Adobe, was straightforward albeit with many nags to rethink my decision. The £20 cancellation fee rankles a little but, if my maths is right, I'll still come out ahead in the long run. I have to stress that my needs are very modest: family photos mainly that go straight to digital photo frames.

I've bought ACDSee's Photo Studio and will probably get ON1 later this week. Combined, they do almost all I want with Affinity Photo and DxO PhotoLab 6 filling the gaps / providing alternatives.

@L0n3Gr3yW0lf For your sanity's sake perhaps I'd say stick with what you've paid for and review things when the subscription is due. I'm finding the change process not as difficult as I first thought. ACDSee Photo Studio 10 reads in the geolocation data produced by LR and I saved out my 'really wanted' edits to DNG for use outside the Adobe ecosystem. You can always post here when the sub's up and I'm sure many will pitch in with suggestions and experiences.

 
Well, I've done it, I've cancelled my Adobe subscription. Their recent poor response to their own poorer decision to own people's images - added to the slowing performance and long standing bugs - finally tipped me over and out. Also their competitors have improved a lot since I last looked for alternatives a year or so ago.

The cancellation process wasn't immediately obvious but, to be fair to Adobe, was straightforward albeit with many nags to rethink my decision. The £20 cancellation fee rankles a little but, if my maths is right, I'll still come out ahead in the long run. I have to stress that my needs are very modest: family photos mainly that go straight to digital photo frames.

I've bought ACDSee's Photo Studio and will probably get ON1 later this week. Combined, they do almost all I want with Affinity Photo and DxO PhotoLab 6 filling the gaps / providing alternatives.

@L0n3Gr3yW0lf For your sanity's sake perhaps I'd say stick with what you've paid for and review things when the subscription is due. I'm finding the change process not as difficult as I first thought. ACDSee Photo Studio 10 reads in the geolocation data produced by LR and I saved out my 'really wanted' edits to DNG for use outside the Adobe ecosystem. You can always post here when the sub's up and I'm sure many will pitch in with suggestions and experiences.

Good for you. Yes at the end they make you read a bunch of stuff and you have to scroll down to verify it. I know about the Cancel Plan button just in case Adobe ever ticks me off. It is 10 seconds away and I'll use it in heart beat if they ever do. Currently I'm saving too much money to switch. During the big Covid summer Adobe offered to delay payments. I tested it and they stopped payments for 3 months. They moved my contract renew date back 3 months so I did get 3 months for free.

Many people don't read but I will back up this up. The contract does not jump out at you. A few months ago someone posted they hide the 20GB plan. All you need to do is click on this or Select and the 20GB plan comes up. I was just on DXO's site and from the home page if you select PL it also says buy. When you click on that the two options come up.

Blue is likely a passive colour so it does not jump out at you like red does. All companies use colour strategically.

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I don't care if Adobe gets sued if they did something underhanded and it can be proven in court. They would then deserve it. They have not done anything to me - yet, except save me money headaches. Event editing was a nightmare before getting Lightroom in 2011. While it does not jump out at you out of curiosity I did a quick search. This took about 10 seconds and then I pressed the link.


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