- Location
- Vancouver BC
- Name
- Graham
I just downloaded the most recent C1 update Win15.3.0 and there's a database problem that prevents it from opening. I suggest waiting a week or so to download the update so they can fix it.
I've been thinking about trying and possibly switching to C1 because of the upcoming iPad version. Are you saying CaptureOne specifically is unresponsive to support inquiries or are you referring to the software development community in general?Well, based upon the postings, this might be a Windows thing.
The Windows version of C1 is definitely the red-headed step child.
Ordinarily I'd say to file a support request, but honestly that's a waste of time nowadays.
I've been thinking about trying and possibly switching to C1 because of the upcoming iPad version. Are you saying CaptureOne specifically is unresponsive to support inquiries or are you referring to the software development community in general?
Agreed on all of the above.My read is that they are a very small company, compared to Adobe forex, and contracted out support so that their coders could concentrate on new material. I'd also bet they can't afford different support people and aren't willing to cut off Ukrainians from their support contract to help them through their trouble.
None of this is with any proof, just what I'd think could be true.
Still, I have stopped my subscription and am using a different package instead.