Eye-Fi pro x2 initialization

[Grman]

Hi all, my first post.

I bought a Ricoh GR last week and ordered an Eye-Fi pro x2 to try out wifi file transfer. I thought the wifi feature would be useful on holidays, when I don't want to lug around my laptop, so intended to transfer each days shots to drop box via my iPad.

I have had problems getting the eye-fi card to initialize. This is necessary as part of the process to set up an account before you can actually use the wifi feature.

I am using a MacBook Pro running OS X 10.9. On plugging the card into the USB slot using the provided sd card reader from eye-fi, the mac sees the card, but soon after the eye-Fi helper says failed to initialize. I the eject and unplug the card, as instructed by eye-Fi support, then plug in again, to find the card is no longer seen by the mac. I then have to format the card in the GR, and go through the process again. Still not initializing.

Am I the only one getting this problem, as there may be a fault with this card, or if there is a known problem, is there a fix.

Thanks

 

[BBW]

I know we have at least one Eye-Fi user here, Grman. Let's see if he or someone else will have any helpful input soon.

In the meantime, welcome to Serious Compacts!

 

[Grman]

Quick update. After very good support over 24 hrs from Ramon at eye-fi, they decided the card must have malfunctioned, so will be sending me a replacement under warranty.

 

[Ripleysbaby]

Is that me BB ? I was going to say. As mine worked perfectly from day one, I cant comment on the fault described . Glad you are sorted Grman.
They are a little too involved for my liking. It's a shame that the eyefi mobi does not support raw.

 

[BBW]

Yup, it was you Garry. Grman - glad you're getting a new one for free!