I've bought used items from B&H for years. Normally my experience has been that they rate their used gear conservatively. And it is always better than described. The X-Pro2 I picked up from them was listed as 8+. When I got it this morning, the sd cards would not lock into place in slot 1. The iso wheel was hard to turn. The lock button on the shutter speed dial was broken, and the shutter speed dial wouldn't turn. I was surprised the camera was like that with the rating it had. I have to give B&H customer service credit. They apologized and immediately authorized a return/refund with a prepaid FedEx label.