Loads of very nice video tutorials on youtube. Make a pot of coffee and spend a few hours watching, you'll be an expert soon enough.ahhhh is there a manual or something? I've installed it on my computer.
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I found the email in my spam folder too, but after moving it back to my inbox, all of the links are dead. And I go into the Nik site and I can't get the email support thing to send (I seem to be lacking some sort of information) and there's no tech support number now that they're owned by Google (has anyone EVER managed to TALK to anyone at Google?). So, I'm guessing I'm entitled to update gratis too, but I'll be damned if I can figure out how. There's no just direct email you can use - just their damn form. Very frustrating, having paid $300 for the whole package to now face having to pay another $149 because I can't work out getting in touch with anyone at Nik/Google. I knew when they were acquired it was gonna bite me in the ass somehow at some point. At the moment, it seems to bite. Even if I eventually work it out, it shouldn't be this hard...WOW! Thanks for this. I usually don't read my "junk" email, but after reading this I found it in the trash. As a previous owner of NIK software, I get everything gratis!
Thanks Karen. I'm finding the online contact form impossible to send. They want every bit of information I don't have anymore about product versions and product keys and even after I crank as much in as I have, it won't send. I just tried to send an email by hitting reply to the email I pulled out of my spam folder and it did seem to go to a real address, so I'll see what happens Monday or Tuesday. There used to be an easy tech support phone number before Google bought 'em, but not so anymore. I'm sure it'll work out, but anytime a small friendly company gets bought by a big one, they get less easy to deal with. OTOH, sometimes the products get better, so I'm hoping for that...Ray, I used the online form to contact Nik Google because I didn't receive an email about the free update. I sent the message about 11 pm on Thursday night and two emails later from a friendly chap called Andre, I now have the link. Not tried it yet though and I have moved it to my inbox but I wouldn't have any hesitation in contacting them this way again if I do as they were quick, friendly and helpful.