Mal
Veteran
- Location
- Liverpool / UK
Why we buy camera gear from 'reputable' High St Retailers... Could it be for range, guarantees, and reliability... or could it be to just get ripped off !!!
Jacobs Digital Photography & Video
Bought a £500+ lens from Jacobs Cameras 2 weeks ago..... wasn't happy with the quality, so my wife took it back after 3 days (as I was working), under their 7 day no quibble money back guarantee. (as stated on their website).
However, the manager refused to give her the cash back as stated, so my wife reluctantly accepted a Jacob's gift voucher to the value of the lens, as it was as good as money, knowing how often I'm in the shop...
4 days later, I go in to get a different lens, only to be told by the same manager who gave my wife the voucher.... "Jacob's has gone into receiver-ship, and the administrator is not honouring gift vouchers"
OOOOOOp's
Jacobs Digital Photography & Video
Bought a £500+ lens from Jacobs Cameras 2 weeks ago..... wasn't happy with the quality, so my wife took it back after 3 days (as I was working), under their 7 day no quibble money back guarantee. (as stated on their website).
However, the manager refused to give her the cash back as stated, so my wife reluctantly accepted a Jacob's gift voucher to the value of the lens, as it was as good as money, knowing how often I'm in the shop...
4 days later, I go in to get a different lens, only to be told by the same manager who gave my wife the voucher.... "Jacob's has gone into receiver-ship, and the administrator is not honouring gift vouchers"
OOOOOOp's