We do have a craigslist but its so underused as to be nearly useless. There are many people like yourself who don't know it exists for Australia so nobody looks there to buy. I listed once, and got no response.nor do we have cragslist.
I have sold through the marketplace and never listed a refund policy. I would do whatever is possible to insulate yourself from fraud. I would suggest giving them some sort of answer otherwise they can just likely go through their credit card company (or Amazon) and get the money back from you without your approval. I would suggest something to the effect of you offering a "no D.O.A (dead on arrival)" guarantee. I;m not sure what you sold, but assume it is photo gear. As long as it was accurately described, I think all you need to do is make sure they get what was advertised and then it was in working order.For those who have sold their camera gear on Amazon's marketplace, what, if any, returns policy did you offer? I've just had an enquiry as to what to my returns policy is and, to be honest, I hadn't thought about it. Any advice would be appreciated.
Amazon treats large volume sellers and individuals the same way. Therefore buyers expect full service. It's kind of weird as an individual seller. I once sold a Ricoh GX100 on Amazon, and the woman, who seemed perfectly reasonable, claimed it periodically went dead. The camera had worked fine for me, though I did not use that much, but who knows. So I asked her to return it and as soon as it arrived I refunded her money.For those who have sold their camera gear on Amazon's marketplace, what, if any, returns policy did you offer? I've just had an enquiry as to what to my returns policy is and, to be honest, I hadn't thought about it. Any advice would be appreciated.
I'm right there with you, Karen. I have a bunch of cameras I can't move because either nobody wants them, nobody wants to pay the price I want, or I'm too nervy about using particular sites to shift them. I'm talking about the less expensive ones in my stable, cameras which nobody in this forum would be interested in... thats why I haven't posted here. If ever I decide to divest myself of the x100 or K-5 and lenses, I'll be posting here first...or better still, stop buying new cameras that I don't need!