SOLVED: current problem with Capture 1 v20 and Bitdefender on Win

Tilman Paulin

All-Pro
Location
Vancouver B.C.
Real Name
Tilman
Is anyone else who's running Capture 1 v20 on Windows (and Bitdefender) currently experiencing the situation that Bitdefender flagged a C1 dll as infected (&put it into quarantine) and now C1 isn't running anymore?

("Fatal Error ImgCoreDll.dll can't start the crash handler. Try restarting... " )
 
Last edited:

Bart J D

Top Veteran
I haven't but I would start by simply reinstalling the program from a new download from the Capture one download page.
Perhaps update your bitdefender first.

When this doesn't solve the issue, report it to bitdefender.
Most of these have a reporting system in place for false positives.
 

Tilman Paulin

All-Pro
Location
Vancouver B.C.
Real Name
Tilman
I haven't but I would start by simply reinstalling the program from a new download from the Capture one download page.
Perhaps update your bitdefender first.

When this doesn't solve the issue, report it to bitdefender.
Most of these have a reporting system in place for false positives.
Already reinstalled from a fresh download - will look for the reporting system next, thanks Bart!
 

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