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<blockquote data-quote="BrianS" data-source="post: 85443" data-attributes="member: 6381">I'm told that the repair crew will be out today.This has been beyond frustrating. Nina called and got past the automated system to tell the dispatcher that a power line was down on our street. The dispatcher told her it was not a power line, that the computer shows ours are underground.Today I called and asked &quot;If it is not a power line, why did it start a fire when the repair crew reset the breaker up the street?&quot; and &quot;what's the point of reporting a downed power line through the automated system, and to the police, and the police reporting it, if the repair crews don't bother to check it and start a fire when resetting the breaker!&quot; The neighbor saw the fire, and ran out with water to put it out.The dispatcher upgraded us to &quot;Emergency&quot; after 5 days of having a downed power line that causes fires. Go Virginia Dominion Power.</blockquote>

[QUOTE="BrianS, post: 85443, member: 6381"] I'm told that the repair crew will be out today. This has been beyond frustrating. Nina called and got past the automated system to tell the dispatcher that a power line was down on our street. The dispatcher told her it was not a power line, that the computer shows ours are underground. Today I called and asked "If it is not a power line, why did it start a fire when the repair crew reset the breaker up the street?" and "what's the point of reporting a downed power line through the automated system, and to the police, and the police reporting it, if the repair crews don't bother to check it and start a fire when resetting the breaker!" The neighbor saw the fire, and ran out with water to put it out. The dispatcher upgraded us to "Emergency" after 5 days of having a downed power line that causes fires. Go Virginia Dominion Power. [/QUOTE]

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