Dave Cooper, a freelance videographer, has filed a class action lawsuit against Adobe after a bug in Adobe Premiere Pro video-editing suit wiped out his files and those of others. The lawsuit, filed in California last week, accuses Adobe of releasing an update that contained a file management bug that resulted in over 500 hours of Cooper's work, around 100,000 video clips, to be deleted.
The bug deleted files from an external hard drive Cooper was using after he initiated a task to clean the Media Cache folder. The Media Cache folder is a working folder for works in progress. When the clean cache requested was done it also cleared a folder on the hard drive that was not associated with any Premiere projects. The end result was that files that were never even accessed by Premiere were deleted as well.
The bug was in the Premiere 11.1.0 roll out and supposedly fixed in the 11.1.1 release which was released within a month of the 11.1.0 release. The bug is noted by Adobe in the release notes.
Cooper states that he spent three days trying to recover the data before giving up. Cooper is asking for $250,000 in compensation and has requested a jury trial.
The lawsuit can be read at https://regmedia.co.uk/2018/11/07/adobe_suit.pdf.
The bug deleted files from an external hard drive Cooper was using after he initiated a task to clean the Media Cache folder. The Media Cache folder is a working folder for works in progress. When the clean cache requested was done it also cleared a folder on the hard drive that was not associated with any Premiere projects. The end result was that files that were never even accessed by Premiere were deleted as well.
The bug was in the Premiere 11.1.0 roll out and supposedly fixed in the 11.1.1 release which was released within a month of the 11.1.0 release. The bug is noted by Adobe in the release notes.
Cooper states that he spent three days trying to recover the data before giving up. Cooper is asking for $250,000 in compensation and has requested a jury trial.
The lawsuit can be read at https://regmedia.co.uk/2018/11/07/adobe_suit.pdf.