Fuji XF 27 broke

dirk

Rookie
Today my XF 27 broke. When I turned on the camera it said "Turn camera off and on again.", but that didn't change anything. I noticed the front element of the lens didn't retract correctly, was stuck quite far out and moved only a tiny bit on turn on/off. Has this happend to anybody else so far?
I sent it in right away and wonder how Fujifilm will react.
 
Don't have the 27mm, but my first 60mm front fell off while putting the lens hood on *correctly* after owning it for 3 days. I returned mine to store and got a new one that was perfect from the release date until last week when I sold it.

probably just unlucky person who got the defect :/

Hope all goes well :)
 
This typically happens when users attach filters that extend to more than 39mm at the other end. Like (too) thin mall step up rings.
 
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